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Bad things can happen if agencies can't talk

Paul Davidson
03/12/2001
USA Today
B.09
(Copyright 2001)

WASHINGTON -- Many public-safety agencies around the country cannot communicate on their radios with agencies in neighboring jurisdictions because they use incompatible equipment -- a gap that could lead to tragedy.

Sometimes even police and fire agencies in the same town can't communicate.

The problem is underscored during major fires, car chases and other incidents that draw response from several communities. "No one should lose his or her life because we cannot communicate," says Derek Siegle, an FBI manager and member of the Public Safety Wireless network, an ad hoc group working on the problem.

Examples of miscommunication:

* During rescue efforts after the 1995 Oklahoma City bombing, local police, suspecting there might be a second bomb in the tattered building, ordered everyone to evacuate. State, federal and local fire officials did not get the message for several minutes -- until they were told in person. Fortunately, there was no bomb.

* After an Air Florida jet plunged into the Potomac River in 1982, Arlington, Va., fire and rescue workers sped to the scene, then tried in vain to call for help from Washington, D.C., counterparts.

* During a 1999 fire that destroyed a row of shops in Ellicott City, Md., local fire officials could not talk to counterparts from neighboring counties. Runners had to relay messages from firefighters at the front of the building to those in back. "It makes it really hard to do business," says former Howard County fire chief Jim Heller.

The heart of the problem: Analog radio systems built for specific frequency bands, such as 400 megahertz, can't connect with radios on other bands. And digital systems from different manufacturers generally cannot talk to others at all because they are based on different digital standards.

Help may be coming. Some neighboring agencies have bought new 800-megahertz radios together to be compatible.

And the Federal Communications Commission recently set aside channels in the planned 700-megahertz band for communication between agencies. The FCC is requiring makers of digital equipment for that band to use a common standard and also to make radios able to communicate with late-model analog equipment.

Meanwhile, emergency officials make do by sharing radios, carrying cellular phones, patching calls through dispatchers using phone lines and setting up makeshift command centers at the scene. "You do whatever you have to do at that moment in time," Heller says.